Plates were tested got hot and hot water was poured and came out very hot. YOU get what's in the photos no more no less. The item "Bunn VP17-2 Commercial Coffee Maker 13300.0002 S/N VP17-2, SST" is in sale since Thursday, August 19, 2021. This item is in the category "Business & Industrial\Restaurant & Food Service\Bar & Beverage Equipment\Commercial Coffee, Cocoa & Tea Equipment\Coffee & Espresso Machines\Pourover Coffee Brewers".surplus" and is located in Dickinson, Texas. This item can be shipped to United States.